A problem occurred with a client of mine. An odd, frustrating large prompt every time she typed in an email address. I had to dig around for awhile before I found out how to disable this functionality.

The Secret: Right click the To: field entry box. Uncheck Search Mode.

Not a place I would normally expect a menu option such as this. Which makes this kind of problem a nuisance. Hope this  helps others! Considering this is bound to a couple common keys (ctrl + enter) I can see why this would happen every now and then in a GroupWise environment.

17 Comments

  • # DlakeAugust 10, 2012 at 12:31 pm

    Great tip!

  • # KatieLSeptember 18, 2012 at 3:44 pm

    Thanks! I didn’t know how I did it or how to stop it; this explained BOTH. 🙂

  • # AnthonyApril 4, 2013 at 6:51 pm

    Thank you for that tip! I routinely send mass emails to different departments and it had become a huge burden with having to select each email. Thank you!!

  • # AdministratorApril 6, 2013 at 9:56 am

    Welcome everybody, thanks for letting me know this has had some impact!

  • # DavidJune 14, 2013 at 2:31 am

    This just started happening last week. Must have press ctrl enter at some stage. Thanks very much for your tip to fix it!

  • # RogerMarch 5, 2014 at 1:33 pm

    Really not an obvious place for the option! Thank you for the solution!

  • # KathyMarch 10, 2014 at 3:59 pm

    This happened to my boss this morning. I went straight to the web for a fix and found your solution. Thanks for posting.

  • # Rob JacksonJune 12, 2014 at 3:00 am

    Thank you! I had learnt to live with this as I couldn’t find the solution myself.

  • # ParmeisanJanuary 6, 2015 at 11:30 am

    FYI – your tip is still helping people. This had been happening to me for about a month and it’s so annoying, but I couldn’t figure out what keywords to use to google it until today. Now my sanity is saved. 🙂 Thanks!

  • # AdministratorJanuary 6, 2015 at 12:08 pm

    Thanks 🙂 Good to know that the old content is still kicking!

  • # AdminMarch 12, 2015 at 8:37 am

    Thanks for the tip! Helped me out in the office just now!

  • # boyseest8August 19, 2015 at 8:35 am

    Thanks for this little tidbit! A coworker was pulling his hair out and none of us could figure out how he inadvertently set that option.

  • # CharlieSeptember 30, 2015 at 8:30 am

    Awesome find! Thank you for posting! Co-worker was having this issue!

  • # Peter RMay 13, 2016 at 11:32 am

    My email client seems to default to search mode on every new email. Does anyone know where to set the default? Its annoying to have to disable on every email, thanks for the help!

  • # MarkNovember 14, 2016 at 3:53 pm

    Thanks for the tip….Fixed the problem

  • # CrystalJanuary 30, 2017 at 5:18 pm

    Your tip is still helping! Just found it today, and it ended an ongoing annoyance. Thank you!

  • # ShellyJuly 17, 2019 at 2:39 pm

    Just what I needed – fast and easy fix